Community Guidelines
Effective date: 2026-05-06 · Version: 2026-05-06
2chat brings strangers together for live video and text conversations. These guidelines, together with the Terms of Service, set out what is and is not acceptable on the platform. They are part of our content moderation policywithin the meaning of Article 14 of the EU Digital Services Act.
1. Be respectful
Treat everyone you meet on 2chat with basic respect. We do not tolerate harassment, bullying, threats, doxxing or stalking.
2. No illegal content or behaviour
You must not use 2chat to:
- share, request or solicit any sexual content involving minors. We take this with the utmost seriousness, will immediately ban offenders, preserve evidence, and report to the competent authorities (national law-enforcement, NCMEC, INHOPE) as required by law;
- share intimate images of any person without that person’s explicit consent;
- incite or glorify violence, terrorism or self-harm;
- promote hatred against a group on the basis of race, ethnicity, national origin, religion, gender, sexual orientation, disability, or age;
- sell or distribute illegal goods or services, including drugs and weapons;
- infringe other people’s intellectual property.
3. Protect minors
Users are required to be at least 14 years old; users under 18 must have parental consent (see Terms, Section 3). Adults interacting with minors on 2chat must follow the same rules of respect and must never attempt to elicit sexual content, contact details, or arrange offline meetings. Suspicious behaviour from adults towards minors is a permanent ban offence and may be reported to law-enforcement.
4. No nudity in video
Even between consenting adults, sexually explicit live video is prohibited on 2chat. This is the only safe rule given that rooms can include minors, and given the difficulty of moderating live video in real time.
5. No spam or impersonation
Don’t advertise, send unsolicited links, scrape data, or impersonate another person, brand or staff member.
6. How to report
While in a chat, click the small flag icon on a participant’s tile to open the report dialog. Choose a reason, optionally add a note, and submit. We capture a still image of the reported user as evidence at submission time. Reports go directly to our moderators. This satisfies our obligation under Article 16 of the Digital Services Act (notice-and-action mechanism).
You can also email platzhalter@platzhalter.com if you cannot use the in-app reporting tool, or if you wish to report illegal content as a trusted flagger (DSA Art. 22).
7. How we enforce
Moderators review reports and may take any of the following actions, proportionate to the violation:
- send a warning to the user via in-app notice;
- request a moderation snapshot (only if the user has consented);
- remove or hide reported content;
- temporarily suspend the user;
- permanently ban the user.
8. Statement of reasons
Where we restrict an account or remove content, we will provide the affected user with a clear statement of reasons on next sign-in, including the legal or contractual basis, the facts relied on, and the redress mechanism, in line with DSA Art. 17.
9. Appeals
If you disagree with a moderation decision, you can lodge an appeal by emailing platzhalter@platzhalter.com within 30 days of the decision. We aim to respond within 14 days. You also retain your right to refer the dispute to a certified out-of-court dispute settlement body (DSA Art. 21) or to the competent courts.
10. Transparency
Once we exceed the relevant thresholds we will publish an annual transparency report consistent with DSA Art. 15.